Strollers

Q: Are hazel's™ wheels meant for any terrain?

A: Hazel™  is built with all-wheel suspension and sturdy, foam-filled tires to tackle any terrain and never leave you flat. Rain, gravel, sand or snow you are ready to go. 

Q: Can ginger™ be used with a car seat?

A: Joie infant car seats easily attach to ginger with the included adaptors. The infant car seats are sold separately, or the ginger can be purchased as a travel system. 

Q: Can hazel™ be used with a car seat?

A: Joie infant car seats easily attach to hazel with the included adaptors. The infant car seats are sold separately.

Q: Can nutmeg™ be used in Disney?

A: Yes! Strollers larger than 31" (79 cm) x 52" (132 cm) are not allowed in Disney, and the nutmeg is well within those limits

Q: Can nutmeg™ be used with a car seat?

A: Joie infant car seats easily attach to nutmeg without the need for adapters. The infant car seats are sold separately, or the nutmeg can be purchased as a travel system with mint latch™ or rue™!

Q: Can tansy™ be used at Disney?

A: Yes! Strollers larger than 31" (79 cm) x 52" (132 cm) are not allowed in Disney, and the tansy is well within those limits.

Q: Can tansy™ be used with a car seat?

A: Tansy is a compact travel stroller that cannot be used with an infant car seat. This umbrella stroller is for use once your child can sit up on their own (3-6 months). 

Q: Can the ginger's™ adjustable seat be moved up and down while it is occupied?​

A: Your child can be in the seat while the height is adjusted. The difficulty of this will depend on the weight of your child. ​

Q: Can the hazel's™ adjustable seat be moved up and down while it is occupied?​

A: Your child can be in the seat while the height is adjusted. The difficulty of this will depend on the weight of your child. ​

Q: Do I have to purchase car seat adapters?

A: Both mint latch™ and rue™ infant car seats click directly into the nutmeg™ stroller without adapters. 

Q: Does nutmeg™ come with a travel bag?

A: Nutmeg™ comes with a travel bag when purchased as a travel system through Target.

Q: How do you adjust the seat up and down?

A: To bring the seat toward you, you can pull up on the stroller seat to your preferred height. To adjust the seat down, you will need to push both buttons on either side of the seat and slowly release down to the lower position. If the seat is occupied while adjusting the seat down, carefully hold the seat and lower it; do not let go, or it may jostle the occupant. 

Q: How do you adjust the seat up and down?

A: To bring the seat up, you can pull up on the stroller seat to your preferred height. To adjust the seat down, you will need to push both buttons on either side of the seat and slowly release down to the lower position. If the seat is occupied while adjusting the seat down, carefully hold the seat and lower it; do not let go, or it may jostle the occupant. 

Q: How do you convert ginger's ™ seat from toddler seat to pramette mode?

A: Place the seat in the direction you want your child to face (you or the world). Recline the seat as far as it can go. Raise the leg support to be even with the rest of the frame. Underneath the leg support is a buckle, unbuckle and flatten out the pramette. To go from pramette to toddler seat, do the reverse actions.

Q: I am having trouble folding my tansy

A: Follow the directions in the instruction manual for three-motion fold. If you are still having issues, please contact customer service and they can walk you through step-by-step. 

Q: Is nutmeg™ airline compliant?

A: Nutmeg can be used to make travel easier on the fam throughout the airport. Stroll up to the gate and check it for free before loading on the plane. When you disembark, your stroller will be there waiting for you; no need to try to drag it onto the plane with your babe and the many bags you have. Check with your airline for additional information.

Q: Is tansy™ airline compliant?

A: Tansy can be used to make travel easier on your fam throughout the airport. Stroll up to the gate and check it for free before loading on the plane. When you disembark, your stroller will be there waiting for you; no need to drag it onto the plane with your babe and the many bags you have. ​

Q: When should the ginger™ be used in pramette mode?

A: The pramette mode is perfect to use from birth up until your little one can push up on their hands and knees, or they weigh 15 lb. (whichever comes first).​